Question # 751

751. Who can I contact if I need to troubleshoot a CDX or TRI-MEweb technical issue?
Users may request assistance from the CDX hotline on issues like how to obtain access keys, load facility accounts, and verify status of submissions in TRI-MEweb. Users may also request assistance from the CDX helpdesk to reset passwords, address issues with the CDX registration process, and add the TRI-MEweb application to the CDX user account. These technical application issues can be resolved if you can contact the CDX hotline at (888) 890-1995.

Additional Details

Question # 751 Source EPCRA Section 313 Questions & Answers 2019 Consolidation Document (PDF)(413 pp, 2.4 MB, April 2019)
ID 19-751 Status Current
Category 8. Electronic Reporting Subcategory 8.A. Central Data Exchange
Keyword(s) Facility, Form A, Form R
Prior Q&A [Archived] Question Number 5, Frequent Questions